Kerry O’Hara - Attended in 1998
"Putting the technical jargon in layman terms thru humorous examples.Good for my background! No utility experience. Educational & enjoyable."
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"Putting the technical jargon in layman terms thru humorous examples.Good for my background! No utility experience. Educational & enjoyable."
"Instructor was able to convey info well and made it easy to assimulate."
"This material is crucial for team leaders (managers) to make appropriate decisions."
"Great concepts and big picture. So much utility history that I lack and need. Lots of material, great insights and it never dragged."
"Very knowledgeable, entertaining. Presented information in a useful way. Rate case discussion was very helpful."
"Joel is extremely knowledgeable and has a great way of presenting dry material in an intersting way. Great handouts (work book). Excellent humor!"
"Comprehensive overview including basics of accounting that are fundamental to utility regulation theories."
"Joel (has an) engaging teaching style and an ability to put the subject matter in English."